Privacy Policy

1. Overview

This Privacy Policy explains how Brandmate ("we", "us", "our") collects, uses, and shares information when you use our website and services (the "Service").

2. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use the Service, including:

• Account information (such as name, email address, login credentials, and profile details)
• Support communications (such as messages and attachments you send to support)
• Payment information (handled by our payment processors; we receive limited billing details such as transaction identifiers and status)
• Usage data (such as pages viewed, features used, and interaction logs)
• Device and technical data (such as IP address, browser type, and approximate location derived from IP)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account
• Process purchases and manage subscriptions/credits
• Respond to support requests and communicate with you
• Improve features, security, and user experience
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations and enforce our terms

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers that help us run the Service (e.g., hosting, analytics, email delivery, payment processing)
• Legal and safety when required by law or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember preferences, and understand how the Service is used. Depending on your configuration, we may use analytics via Google Tag Manager. You can control cookies through your browser settings and, where available, our cookie settings controls.

If you disable cookies, some features may not function properly (for example, staying signed in or saving preferences).

6. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent

You can also opt out of non-essential marketing communications by using the unsubscribe link in those emails or by contacting us.

9. Do Not Track Signals

Some browsers offer a “Do Not Track” (“DNT”) signal. Because there is no consistent industry standard for DNT, we do not respond to DNT signals in a uniform way. We will continue to monitor developments and may update our approach as standards evolve.

10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. California Online Privacy Protection Act (CalOPPA)

We provide this Privacy Policy to describe our privacy practices. Our marketing pages can generally be visited without registering an account; however, certain features of the Service require an account.

If you create an account, you can review and update certain account information through your account settings. You may also request changes or ask questions by emailing [email protected].

12. Fair Information Practices

We aim to follow widely recognized privacy principles, including transparency, choice, access, and security. In practice, this means we strive to clearly describe our data practices, limit collection to what is needed to operate and improve the Service, protect data with reasonable safeguards, and provide ways for you to access or update your information.

13. Security Incidents and Breach Notification

If we become aware of a security incident that affects your personal information, we will take reasonable steps to investigate, mitigate, and remediate the incident. Where required by applicable law, we will notify affected users and relevant authorities without undue delay and in accordance with legal requirements. Notifications may be provided by email, in-app notice, and/or by posting an update on our website.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Brandmate is operated by Brandmate LLC, 30 N Gould St Ste R, Sheridan, Wyoming, WY 82801, United States.